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eService Solutions

In partnership with Magic Software Enterprises, Clockwork is proud to offer a new and unique web-based system for customer service and technical support.
Magic eService
The eService system is designed specifically for the customer service requirements of software development companies and provides significant benefits over traditional systems:
  • Improved customer satisfaction through 24x7 web access and self-service features.
  • Increased productivity of your technical support staff through automated workflow.
  • Real-time status reporting capability.
  • Simplified deployment typically takes 1-2 weeks. Integrates with existing systems.
  • Easy to use for customers, service personnel, and managers.
An eService implementation is a competitively priced investment for your company.

Learn more about eService:

Magic Solution Partner

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